Refund policy
BRTAGG Return Policy
Products purchased from BRTAGG Oneline Store can be returned within 90 days after delivery. Please email service@brtagg.com or apply for return in your account center. Currently we only provide free returns and exchanges in the continental United States (excluding overseas territories and islands) goods service.
We will refund the order in full upon receipt of the return, except in the following circumstances:
Products purchased from BRTAGG Oneline Store can be returned within 90 days after delivery. Please email service@brtagg.com or apply for return in your account center. Currently we only provide free returns and exchanges in the continental United States (excluding overseas territories and islands) goods service.
We will refund the order in full upon receipt of the return, except in the following circumstances:
- If the product is damaged artificially by the customer, we will deduct part of the amount based on the degree of product damage.
- If the customer sends back the wrong item, we will not refund any amount.